The field of medical aesthetics has undergone significant transformation over the past two decades, and no one can attest to this better than Brigitte Arsenault, Territory Director at Epiderma. With over 20 years of experience in the industry, Brigitte shares her professional journey, the company’s evolution over the years, and her memorable moments.
Professional Journey and Passion for the Field of Medical Aesthetics
Brigitte Arsenault began her professional journey with a background in administration from cégep, but her true passion led her to aesthetics. After working in a beauty salon and as a cosmetics advisor, she became a freelance makeup artist and contributed to TVA Trois-Rivières news bulletins in Trois-Rivières for over two decades. Her adventure at Epiderma started in 2002 after undergoing electrolysis training, an opportunity she discovered through one of her students who was employed at Epiderma. She has since climbed the ranks within the company, transitioning from a technician to a territory director.
The Early Days of Epiderma, 20 Years Ago
In its early days at Epiderma, the company was a pioneer in laser hair removal, attracting an exclusive clientele. Brigitte recalls car journeys to different regions to treat clients. At that time, nothing was computerized; everything was managed manually, from appointment scheduling to contracts.
Best Memories
Brigitte reminisces about her best memories within the company:
- Annual meetings, key moments for the team.
- Beautiful encounters with colleagues and clients who became friends.
- Laughter after long and fulfilling workdays.
- The positive evolution of the company under the leadership of Pierre Montminy.
- Participation in various projects, such as the opening of the Victoriaville clinic and the implementation of the database system.
Loyal Clients: Enduring Bonds
Brigitte highlights the loyalty of clients, especially mothers and daughters who return over the years. The consistency in service and the joy of surprising loyal clients with special attention are moments that remain engraved.
Beauty Tip from Brigitte: The Key to Healthy Skin
Brigitte shares a fundamental beauty tip: to remove makeup daily, thoroughly clean, and protect the skin. These basic steps are essential for maintaining healthy skin. And of course, she invites everyone to meet the Epiderma team for personalized advice.