FAQ

  • Is the consultation free?

    Whether it is using our virtual clinic or in our clinics, consultations with our medical-esthetic technicians or a clinic director are free and without obligation for the following treatments: laser hair removal, microdermabrasion, peeling, cellulite, body contouring, lymphatic drainage, facial care and laser tattoo removal. Consultations with a physician are charged or included in the price of anti-wrinkle, varicose veins, couperose veins and skin tag treatments. For more details, please see our treatment pages.

  • Are there any contraindications for the various medical-esthetic treatments offered?

    Yes, and they vary from one treatment to another. This is why a pretreatment evaluation with our experts is necessary to evaluate your needs and your overall health. We recommend booking an appointment for a consultation in our clinics or in the comfort of your home using Epiderma’s virtual clinic.

  • For the anti-wrinkle treatment, will I receive my injections during the consultation appointment with the physician?

    Before each anti-wrinkle appointment, the physician, who is familiar with advanced injection techniques, will evaluate your needs and the quantity of products to be injected in order to obtain the desired results. You can meet a physician during a customized consultation for $75. This amount will be deducted from your bill if you choose to receive your treatment directly after your consultation.

  • Are there lasers that are better than others for hair removal?

    Absolutely. This is why we have renewed our laser hair removal technology and are now using the new Elos Plus device. However, it requires more than just take a good device to obtain good results. The knowledge and skills of our staff are essential. Finally, an improved treatment method, such as the Epiderma technique, ensures you get the best results in laser hair removal.

  • Is laser hair removal painful?

    The pain level is up to each person’s tolerance threshold and sensitivity. It also depends on several factors such as hair density or the area treated, but also on other more intangible factors that vary over time, such as the hormonal cycle, menstruation and fatigue. Generally, laser hair removal treatments are known as being less painful than waxing or electrolysis. Most customers only experience tingling or a slight sensation of warmth during treatment.

  • What is the minimum age for laser hair removal treatments?

    The minimum age for laser hair removal treatments is 18 years old for women and 21 years old for men. Until this age, the hair has not yet reached maturity and the hair continues to develop, which could compromise the results.

  • Do I need to shave before my laser hair removal evaluation?

    Although the hairs do not need to be at their full length at the time of evaluation, they must be clearly visible. In this case, we ask that you do not shave the areas to be evaluated. Also, it is important to stop all forms of hair removal (waxing, waxing strips, electrolysis, etc.) at least four weeks before the first treatment. It is very important to only use the razor before and during your laser hair removal treatments (or the scissors in the case of facial hair removal).

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